{"id":901,"date":"2025-05-26T18:39:11","date_gmt":"2025-05-26T18:39:11","guid":{"rendered":"https:\/\/locogic.com\/?page_id=901"},"modified":"2025-05-26T19:41:30","modified_gmt":"2025-05-26T19:41:30","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/locogic.com\/es\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"901\" class=\"elementor elementor-901\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1462ba4c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1462ba4c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a035481 elementor-invisible\" data-id=\"3a035481\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a915467 elementor-widget elementor-widget-text-editor\" data-id=\"a915467\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">At <strong>Locogic<\/strong>, we prioritize quality and transparency in the delivery of our services. Therefore, we offer a refund period of up to <span class=\"s1\"><b>15 calendar days<\/b><\/span> from the date of purchase or contract, provided that a substantial portion of the service has not been initiated and the solution has <span class=\"s1\"><b>not been installed, used, or integrated into the client\u2019s production environment<\/b><\/span>.<\/p><p class=\"p3\"><b>No refunds will be issued for solutions that have been deployed, used, or integrated into production environments<\/b><span class=\"s2\">, regardless of the time elapsed since delivery.<\/span><\/p><p class=\"p1\">Custom software development, consulting services, or any other personalized work is non-refundable once technical execution has begun, unless otherwise agreed or in the event of a proven failure on our part.<\/p><p class=\"p1\">Each project is governed by a specific contract that outlines the terms and conditions regarding cancellation and refunds. In case of any discrepancy, the provisions in the signed contract will prevail.<\/p><p class=\"p1\">To request a refund, please contact us at <a href=\"mailto:refund@locogic.com\">refund@locogic.com<\/a> with your order number or project reference and the reason for your request. We will evaluate the case and respond within a maximum of 10 business days. If approved, the refund will be issued using the same payment method originally used.<\/p><p class=\"p1\">We reserve the right to deny refund requests that do not meet these conditions or conflict with the contractual agreement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>At Locogic, we prioritize quality and transparency in the delivery of our services. Therefore, we offer a refund period of up to 15 calendar days from the date of purchase or contract, provided that a substantial portion of the service &hellip; <a href=\"https:\/\/locogic.com\/es\/refund-policy\/\">Read More<\/a><\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"class_list":["post-901","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/locogic.com\/es\/wp-json\/wp\/v2\/pages\/901","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/locogic.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/locogic.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/locogic.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/locogic.com\/es\/wp-json\/wp\/v2\/comments?post=901"}],"version-history":[{"count":26,"href":"https:\/\/locogic.com\/es\/wp-json\/wp\/v2\/pages\/901\/revisions"}],"predecessor-version":[{"id":933,"href":"https:\/\/locogic.com\/es\/wp-json\/wp\/v2\/pages\/901\/revisions\/933"}],"wp:attachment":[{"href":"https:\/\/locogic.com\/es\/wp-json\/wp\/v2\/media?parent=901"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}